Get up to Four Hours of PC Technical Support
at your Home or Home Office

$299

One of our AT&T certified technicians will come to you to provide service on Windows® version PCs and related hardware. Service related to PCs with the following operating systems: Windows XP/XP Pro/XP Pro for Business, Windows Vista® Home, Vista Premium, Vista Ultimate, Vista Business.

Just take a look at all of the services we can provide. Use (print) this list for help in being sure we get things done that can help make your computers more productive in your everyday life.

Office Tune Up Services and Maintenance Services

Perform 10 point Performance Optimization Service to enhance your Microsoft® Windows performance and complete a system tune up including removing harmful dust and debris inside and out and set critical Microsoft updates to keep your computer running efficiently.

(approx 40 minutes per computer)
Notes:

Technology Assessment and Security Audit

Perform complete audit — spyware, virus check, software resource analysis. Clean and remove harmful intruders into your computer from the Internet.

(approx 20 minutes per computer)
Notes:

Repair and Diagnose Computers and Service Hardware

We will use the latest diagnostic tools to assess and service your desktop computers and arrange service for your notebook computers.

(approx 20 minutes per computer)
Notes:

Set Up and Configure Wireless Network in your Home Office or Business Office

We can help install and configure your wireless network to make your home office run wirelessly. We will also make sure to encrypt and enable security and firmware updates for each of your computers in your home to protect you from intruders who may get your personal information.

(varies based on service needed)
Notes/Number of Computers:

Update Service and Clean Up Service

Update BIOS, hardware drivers and assess software patches and updates exist that help make your software work better together and save on possible conflicts that may slow your workday down. We can help research, download and clean up leftover files to and help you save time!

(approx 20 minutes per computer)
Notes:

Let Us Install It. Upgrade and Update Your Computers!

Were you wanting to add more hard drive space or increase your PC speed? Go ahead, add that DVD recorder or extra memory. We can do it all — just supply the hardware!

(minimum of 20 minutes per computer)
Notes:

Data Migration / File Management & Back Ups / Setting Up Mirrored Hard Drives

Valuable information can get lost if you depend on one computer or one hard drive. Manage that valuable information and keep it safe. You may want to move data from one computer to another to get it all in one place. We can help set restore points and create automatic back up routines for safer day to day operations.

(varies by request, minimum 30 minutes
to hours depending on configurations)
Notes:

Moves, Relocations, Additions and Changes! Save time and let our Technicians do it.

Things are always moving faster In your life. Do you need to relocate computers? Do you want install software or remove software? Change your peripherals so that they can be more useful? Add a printer into a network so your home office can share? Re-box and ship computers? Restore settings and start over? Add or upgrade your operating systems? Consolidate your hardware and do asset inventories on what you have?

(average of 30 minutes per computer)
Notes:

Supplementary Services: What is on your "To Do" list?

Do you wish you just had some extra help to get caught up with the basic computer stuff you don't have time to get to? We have an A+ basic technician who can help get things back to where they need to be.

(We can spend hours helping get through your "to do" list)
Notes:

Mirrored or Back Up Hard Drive Set Up* and Configurations

Its called a "redundant" hard drive because your valuable financial tax information, personal files and more get stored in 2 hard drives at the same time. Are you relying on one hard drive that could possibly fail or lose sectors of data that are irreplaceable? If you have, you shouldn't wait any longer. *hard drive not included

*hard drive not included

(approx 1-2 hours depending on data requirements and computer configurations)
Notes:

Printer Technical Support is not part of this service. However, we are dedicated to serving your needs. If you are in need of repair (outside of printer general maintenance), call us and our dispatchers will do our best to accommodate your needs.
AT&T ConnecTech(SM) Services available for residential customers only. Not available in all areas. All offers are limited time offers, hardware and software limitations may apply, and service-specific terms and conditions apply. All trademarks are the property of their respective owners. ©2008 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.